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17281 Uppsatser om Human work science - general - Sida 1 av 1153
Dokumenthantering i en kommunal organisation.
Examensarbetet berör frågor kring arkivering och dokumenthantering på
stads-byggnadsförvaltningen i Trollhättans kommun. Problem som kommunen har är
dagslägets hantering av digitala filer..
Sjukvårdsrådgivningen i Karlshamn, Blekinge Län, - Från utredning till verklighet, om processen att införskaffa ett system
This Batchelor?s Thesis concerns 20 points at the MDA-program (People,
Computers and Work) at Blekinge Institute of Technology in Ronneby, Sweden. 10
points concerns Computer Science and 10 points Human Work Science.
The thesis is about the process of starting a new department of
Blekingesjukhuset [Blekinge Hospital] in Karlshamn, Blekinge called
Sjukvårdsrådgivningen [Health Care Advice Bureau]. The thesis starts with a
description of the ethnographical methods used, followed by the process of
establishing the department.
In this new department, the nurses are using a computer based system called
Teleråd, developed by TietoEnator. The thesis takes up the issues of how the
department uses this system today and concerns what ?user-friendliness? is.
Systemutveckling med fokus på kreativa processer och lärande
Med denna uppsats vill vi (författarna) samla ihop 5 år av tankar, teorier och
erfarenheter kring systemutveckling och lärande. Uppsatsen presenterar 8
projekt som är genomförda i Blekinge mellan 1995-1999. Med utgångspunkt i
projekten behandlas en utvecklingsprocess för IT-system som är baserad på
kreativitet och lärande miljöer. Särskilt lyfter uupsatsen fram behovet av att
förändra processen för att möta slutanvändare av program och tjänster..
Användarinvolvering i ett systemutvecklingsprojekt -Är det effektivt?
In most software engineering project, users are only involved in the beginning
of the project as a help to design the requirements specification but users can
be involved after this phase too, but is it effective to do so?
With this report we would like to investigate how effective it is to involve
users after the requirements specification has been written and approved.
To find out how effective it is to involve the users we try some fast and
simple involvement techniques on a quite far gone project. These techniques
include ethnographic studies, prototypes and surveys. We also interviewed a
couple of people who work with usability and finally delivered a report with
our results to them to find out if they found our result relevant. By also
documenting how much time we spent involving users we will show to which degree
user involvement is effective.
We found out that a couple of fast techniques could get very much result in the
form of usability enhancing suggestions to the developers.
Change Lab - Att arbeta med lärande förändring
In order to be able to change, to maintain competitiveness as a company in a
world where rapid changes is part of the daily life, it is crucial to have
knowledge and methods in how to change. One method, originally developed in
Finland, is the Change Laboratory. This method is said to be efficient, not
only concerning change aspects but also learning, since change and learning in
this method is intertwined.
This Master Thesis (20p.) tells about the process of conducting a Change
Laboratory with a Swedish high-tech company and analyses factors in the process
that makes change possible..
Intranät En kommunikationskanal för alla?
Intranet is today a common technical groupware to communicate in many
organisations. People can interact through the Intranet and communicate within
the organization and get relevant information according to their workplace. It
can be difficult to get everybody to use the Intranet as an information- and
communication tool. This causes problems when people want to reach out with
information. With these thoughts we entered our work at Luftfartsverket at
Arlanda airport.
DATORSTÖD FÖR ARBETE - KONSEKVENSER FÖR VAL AV AFFÄRSSYSTEM En studie av en service- och supportavdelning
This report is focusing on problems with introducing standard enterprise
resource planning systems (ERP) in businesses. A study has been carried out on
a service and support department at a Swedish heat metering company, SVM North
Node. The study aims to help the company become a better customer in choice and
customization of a new ERP system. We make a description of the department
studied and the work carried out there, on the basis of learning, knowledge and
cooperation. As a final point we present some ideas on how computer systems
could support their work, hoping that this will result in them making adequate
demands on a new ERP system.
Förstår du vad jag menar? - En undersökning om kommunikation med hjälp av bilder mellan användare och systemutvecklare.
Ibland kan det förkomma problem mellan utvecklare och kund/användare då de tar
fram kraven till ett nytt system. En anledning till detta kan vara att
utvecklingsgruppen och användargruppen inte har samma kunskaper och
erfarenheter och talar då inte "samma språk". En lösning till detta problem kan
vara att ta hjälp av en mockup. En mockup är en fysisk och/eller interaktiv
modell av ett gränssnitt. I detta arbete har vi, med hjälp av intervjuer och
observationer, undersökt om detta hjälpmedel underlättar kommunikationen i
verkligheten..
Design och utveckling av IT-verktyg - ger ringar på vattnet i en organisation
This Bachelor Thesis in the area of Computer Science and Work Science describes
the process of design and development of an IT-tool between the municipality of
Ron-neby and TietoEnator a development and consultancy firm, the Gothenburg
office.
The thesis focuses mainly on the cooperation between the consultant designer
and the local municipal. Through cooperation, the organisation is incorporated
into the tool and the tool is incorporated into the organisation. Concepts that
are central in this thesis are design, cooperation and tailoring. A question
raised is, if distance work and extensive cooperation might be a good way of
working in the process of design and development, when the organisation is
being incorporated into the tool. Advan-tages and disadvantages of this way of
working are discussed.
Our studies show that distance work is a good complement for personal meet-ings
between designer and co-developer.
Att be om hjälp utan att fråga
This report is our Master thesis. Our work has taken place at a one-stop-shop
in Sölvesborg during the spring of 2002. We have conducted ethnographical
studies concerning the one-stop-shops frontdesk and telephone exchange. During
these studies we became aware of some differences under which the daily work
was to be carried out. When operating the switchboard the staff usually work
alone and perform the tasks individually.
"...det gäller att kunna knepen" datorstöd för kunskapsutbyte och lärande inom ett tekniskt arbetslag
Denna rapport behandlar en fältstudie genomförd på en kommunal teknisk
förvaltning samt en analys av studiematerialet. En tekniklösning på konceptuell
nivå arbetas fram. Metoder och synsätt för fältstudien beskrivs samt relationer
till forskningsområden som CSCW och CSCL.
Problembilden som kommer fram rör en åldrande personalkår där kunskap och
erfarenhet önskas ta till vara. Kompetensutveckling och informationsspridning
ligger högt på önskelistan hos personalen.
Hör upp!!
In this Bachelor thesis I explore sound and room as elements in design of user
interfaces, both theoretical and practical in a specific application domain, to
identify some of the advantages and disadvantage associated with these elements.
As application domain I studied email clients and their usage at home amongst
students at Blekinge Institute of Technology. In the study I found an activity,
which seems to be highly distributed in the physical room where the user is
located. The activity was notification of email and could take place in an
arbitrary location of the home. I then augmented this activity with ideas from
my theoretical assumption about room and sound.
The result was a rule-based agent for notification of
email, which primarily uses sound as interaction style..
Användare från båda håll ? Utökat informationsstöd inom design av registreringsprocesser
During spring 2001 we have been involved with our bachelor thesis at Doberman
Digital Agency, an Internet related webdesign company. We have focused our work
on the registration process via digital medias such as the Internet. During our
workprocess we have been conducting a number of studies and analyses of
workrelated materials. Ethnographical methods such as structured interviews and
participant observations were primarily used in our work. We also widely used
brainstorming in our designprocess.
Vem styr mitt arbete? Förändrade arbetsuppgifter vid datorisering av körschema
Abstract
This report is our bachelor thesis. Our work has taken place at a galvanising
company in Sölvesborg. The company faced major changes, of which one was a
computerisation process. The new system could involve changes in work practice
and in specific tasks, affecting the workers. If the coming system was to
support work, from the production personnel?s perspective, we felt a legitimate
participation in the development and design of the future work practice, was a
requirement that was not met.
During our ethnographical studies we noted that conflicts arose between
production and administrative -personnel.
Vår utvecklingsprocess - designaspekter på ett befintligt webbsystem
Den här rapporten är ett resultat av ett kandidatarbete på 20-poäng. Projektet
som rapporten handlar om, beskriver hur utvecklingen av ett webbutikssystem åt
ett flertal företag gått till. De har i sin tur köpt webbsystemet från
företaget Opti Use som givit oss uppgiften. I rapporten diskuteras hur
utvecklingsprocessen gått till och hur ett arbete med ett befintligt system
upplevts. Rapporten beskriver även hur lösningen på uppgiften har tagit form
och hur utvecklingsprocessen påverkat den.